Acceptance of Terms
By accessing or using tjfghighheels.com, you agree to be bound by these Terms of Service. If you do not agree, you must not use tjfghighheels.com. Wing Hong Limited reserves the right to modify these terms at any time. Your continued use constitutes acceptance.
Eligibility
You must be at least 18 years old to purchase products from tjfghighheels.com. By placing an order, you represent that you meet this requirement. Wing Hong Limited sells women’s shoes. All products are subject to availability.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information. You must notify Wing Hong Limited immediately of any unauthorized use. Wing Hong Limited is not liable for losses arising from your failure to secure your account.
Product Information
Wing Hong Limited strives to display accurate product descriptions, colors, and sizes. We do not guarantee that your device’s display will accurately reflect the actual product. All products are sold for personal use. Commercial resale is prohibited.
Orders and Pricing
All orders are subject to acceptance by Wing Hong Limited. We reserve the right to refuse or cancel any order. Prices are listed in the currency shown at checkout. You are responsible for all applicable taxes and shipping fees. We may change prices without notice. Payment must be received in full before shipment.
Payment
We accept credit cards and PayPal. You authorize Wing Hong Limited to charge your chosen payment method. All payment information must be valid. We are not responsible for payment processing delays caused by your bank or payment provider.
Shipping
Wing Hong Limited ships to addresses provided at checkout. We are not responsible for incorrect addresses. Shipping times vary by destination. We do not guarantee delivery dates. Risk of loss passes to you upon carrier delivery.
Returns and Refunds
We offer a strict 14 days no-reason refund policy. You may return any unworn, undamaged women’s shoes within 14 days of receipt for a full refund. The 14 days period begins on the date you receive the product. To initiate a return, contact [email protected]. You must include your order number and reason for return. We will provide return instructions. You are responsible for return shipping costs. Refund processing and arrival to your account takes at least 14 days from our receipt of the returned item. This 14 days processing period applies to all refund methods. We do not issue refunds for items returned after 14 days.
PayPal Refunds
For refunds issued through PayPal, the refund processing and arrival to your PayPal account takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Wing Hong Limited has no control over PayPal’s internal processing times. You must allow the full 14 days or up to 30 days before contacting us about a missing refund.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within 7 days of receiving your order. You must provide photographs of the damage or defect and your order number. Claims submitted after 7 days will be rejected. Wing Hong Limited will determine the appropriate remedy, which may be a replacement or refund. Replacement shipping times vary.
Chargebacks
You agree not to initiate chargebacks for refunds that are within the 14 days processing period. If you initiate a chargeback, Wing Hong Limited will contest it with evidence of these terms. You are liable for any fees incurred from fraudulent chargebacks.
Intellectual Property
All content on tjfghighheels.com is owned by Wing Hong Limited or its licensors. You may not reproduce, distribute, or create derivative works without written permission. Unauthorized use is prohibited.
Prohibited Conduct
You must not use tjfghighheels.com for any unlawful purpose. You must not attempt to hack, scrape, or disrupt the website. You must not submit false information. Violation may result in account termination and legal action.
Limitation of Liability
Wing Hong Limited is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount you paid for the product. This limitation applies to the fullest extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Wing Hong Limited from any claims arising from your use of tjfghighheels.com or violation of these terms. This includes legal fees and costs.
Governing Law
These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these terms or your use of tjfghighheels.com shall be resolved exclusively in the courts of Hong Kong. You consent to the jurisdiction of Hong Kong courts.
Dispute Resolution
Before filing a claim, you must contact Wing Hong Limited at [email protected] to seek informal resolution. If unresolved, disputes shall be settled in Hong Kong courts under Hong Kong law.
Changes to Terms
Wing Hong Limited may revise these Terms of Service at any time. The revised terms will be posted on tjfghighheels.com. Your continued use after posting constitutes acceptance. You are responsible for reviewing these terms periodically.
Contact Information
For questions about these Terms of Service, contact Wing Hong Limited at [email protected]. You may also write to 2/F, Fanling Town Centre, 18 Fanling Station Road, Fanling or call +852 9133 0084.
